Skip to main content
FAQs

Questions, Answered Clearly

General

H2MO offers web design and development, video editing, and graphic design to help businesses build a consistent and professional online presence.

We work with small businesses, growing brands, and established companies looking for reliable creative and digital support, whether for a one-time project or ongoing collaboration.

Absolutely. We can improve an existing website, refresh your visual identity, or build on your current materials while keeping your brand consistent.

Process & Timeline

We begin by understanding your goals, requirements, and budget. From there, we outline the project scope, agree on deliverables, and move into planning, design, development, and review.

Timelines depend on the project's size, complexity, and feedback process. We'll provide an estimated timeline before work begins and keep you informed as the project progresses.

Yes. We share work for review at agreed stages so you can provide feedback and request revisions within the project's scope before final delivery or launch.

Technical

We build websites using WordPress with modern visual builders such as Breakdance and Elementor Pro. This allows us to create flexible, professional websites that are easier to manage and update.

Yes. We build websites with manageability in mind, allowing you to edit content, images, and other supported elements through the WordPress dashboard. We can also provide guidance on making routine updates.

Yes. We can investigate common website issues, troubleshoot WordPress and plugin problems, and recommend solutions. More complex repairs, malware removal, or recovery work may require a separate assessment and quote.

Care & Maintenance

Yes. We offer website care and maintenance to help keep your site updated, functional, and secure. Available tasks depend on your selected maintenance plan.

Depending on your plan, maintenance may include WordPress and plugin updates, backups, security checks, spam monitoring, and basic troubleshooting. Any additional work outside the agreed scope can be quoted separately.

Traffic analysis and ongoing SEO work are separate from standard website maintenance. We can discuss these services if you need help tracking performance or improving your website's search visibility.

Privacy Policy

Last updated: Oct 2026 · How we collect, use, and protect your information.

1. Who we are

H2MO Technology & Multimedia Services (“we”, “us”) is a WordPress design studio based in the U.S., operating h2motech.com and serving clients worldwide. We are the data controller for the information described here. Contact: info@h2motech.com

2. Information we collect

We collect only what you choose to share with us:

  • Contact & booking details: name, email, and any message you send when you email us.
  • Usage data: standard analytics (pages viewed, device, approximate location) to understand how the site is used.
  • Technical data: IP address and browser information logged by our hosting and security providers.

3. How we use it

To respond to enquiries, schedule and deliver work, improve the site, and meet legal or security obligations. Our lawful bases are your consent, our legitimate interest in running the studio, and performance of a contract where we are engaged. We never sell your personal data.

4. Service providers

We use trusted providers that process limited data on our behalf, Google Analytics (usage measurement), and our hosting and CDN provider. Each processes data under its own privacy terms and only as needed to provide its service.

5. Cookies

The site uses essential cookies and analytics cookies. You can accept, refuse, or clear cookies through your browser settings; refusing analytics cookies will not break the site.

6. Data security & retention

Data is transmitted over HTTPS and held with reputable providers. We keep enquiry and project data only as long as needed for the engagement, our records, and legal obligations, then delete or anonymise it.

7. International transfers

Because we work globally, your information may be processed in the U.S. or in the countries where our providers operate. Where required, transfers rely on appropriate safeguards such as standard contractual clauses.

8. Your rights

You may request access to, correction of, or deletion of your personal data, object to certain processing, or withdraw consent at any time. If you are in the EU, UK, or California, you have these rights under the GDPR, UK GDPR, or CCPA respectively. Email us and we will respond within a reasonable period.

9. Changes

We may update this policy; the current version, with its date, always appears here.